Oui, nous expédions partout dans le monde. Des frais d'expédition s'appliqueront et seront ajoutés au moment du paiement. Nous proposons des réductions et des promotions toute l'année, alors restez à l'écoute des offres exclusives.

Ca dépend d'où tu es. Les commandes traitées ici prendront 5 à 7 jours ouvrables pour arriver. Les livraisons à l'étranger peuvent prendre de 7 à 16 jours. Les détails de la livraison seront fournis dans votre e-mail de confirmation.

Nous utilisons tous les principaux transporteurs et partenaires de messagerie locaux. Il vous sera demandé de sélectionner un mode de livraison lors du paiement.

We supply the lighting products but do not offer installation services.

While we don't have specific partner electricians, we suggest finding a registered electrician in your area through Safe Electric, the regulatory body for electrical contractors in Ireland.

We don’t include bolts with our products because wall types can vary so much. For lamppost installations, refer to our foundation frames: Accessories

The type of bolts needed can vary depending on your specific installation. It’s best to discuss this with your installer.

Yes, our products are compatible with chemical anchors. Please consult your installer for the best approach.

All our products come pre-wired with 3-core cable, suitable for outdoor use.

The type of junction box required will depend on your installation site conditions. Your installer can provide the best advice.

Our wall lights are designed for easy installation on any external wall. They can be bolted directly, but the exact method will depend on your specific site conditions. Your installer will know the best approach.

Nous visons toujours à nous assurer que nos clients aiment nos produits, mais si vous devez retourner une commande, nous serons heureux de vous aider. Envoyez-nous simplement un e-mail directement et nous vous guiderons tout au long du processus.

Cela dépend du créateur et du produit. Toutes les options sont décrites sur la page du produit, alors recherchez les options de personnalisation ici.

With proper maintenance, our copper products can last indefinitely, retaining their strength and beauty over time. Refer to our maintenance recommendations above

For safety, turn off all power before cleaning. Clean your lamp twice a year with warm soapy water, and clean the glass and lens annually with warm soapy water followed by a glass cleaner. Refer to our maintenance recommendations above

Yes, clean it three times a year with warm soapy water, then polish with a soft dry cloth to maintain its shine. Refer to our maintenance recommendations above

This varies by product:

• Traditional, Heritage, Manor, Courtyard: Use a 10mm spanner to open the hex bolt.
• Goose Neck, Station Master: Loosen the wingnut by hand.
• Gate Lodge: Use a 5mm Allen key.
• Bare: Use an 8mm spanner.

Cast iron is extremely durable and resistant to corrosion, making it ideal for outdoor use. Unlike aluminum, which is lighter and less durable, cast iron can withstand harsh environmental conditions, similar to the materials used for ship anchors.

Yes, all our products are designed for outdoor use and have a minimum IP44 rating, meaning they are tested to withstand wet environments. Some products even have an IP65 rating for added protection.

Refer to our maintenance recommendations above. Generally, touch up paint as needed and repaint fully every 8-10 years.

Refer to our maintenance recommendations above. Clean the glass annually with warm soapy water and follow up with a glass cleaner.

Yes, replacement glass is available.

Yes, this is possible for all products. 

We suggest visiting your local hardware store and asking for a metal paint in Ral 9005. The brand we often use is Combi Colour. Please consult the hardware store for advice on adding thinner before applying. 

Currently, we do not offer solar-powered options. The technology isn’t yet sufficient to provide the necessary light output for our products. We are monitoring advancements and will introduce solar solutions when feasible.

Foundation frames are recommended for easier installation of our products. They can be easily installed in concrete and provide a solid base for our lighting fixtures. Refer to the installation section above for more details.

Yes, we can create custom products to meet your specific needs. Please email us with your project details, including quantity, drawings, specifications, images, and any other relevant information.

No, but you can purchase the appropriate bulbs on our website.

Yes, all our products are designed to be compatible with LED boards.

Yes, we offer a selection of LED bulbs on our website.

Our products are treated with three layers of protective coating to prevent rust. If these layers are damaged, surface rust may appear, but it won’t compromise the structure of the lights. If surface rust appears it is possible simply use touch up paint to return the fixture back to its original state. 

Unfortunately, we don’t carry master keys for our postbox locks. If you lose your keys, you will need to replace the lock. Find more information here: Postbox Lock

Measurements can be found here: Accessories. If you have any questions, please contact us.

Our standard color is black. We also offer a range of other colors upon request. Please contact us for more information.

Our products are hand-sprayed with a wet gloss polyurethane finish. Powder coating is available upon request for an additional charge.

Yes, matt paint is available. Please contact us for pricing details.

No, we do not offer site visits with samples, but we can provide detailed advice for projects. 

While we don’t offer a lighting design service, we can recommend professional designers who can assist you. 

Yes, we can provide various types of glass, including stained glass. 

Yes, we offer refurbishment services for our products. 

Yes, you can find resale items on our website.

Yes, as part of our sustainability plan, we buy back and refurbish old lights. Please send pictures, expected price, and relevant details via email. 

• Delivery within Ireland costs either €25 or €65 depending on the product. The exact quote will be shown at checkout.
• For deliveries outside of Ireland, please contact us for a shipping quote: info@harteoutdoorlighting.ie

Yes, all shipments are insured as per our agreements with our shipping partners.

Yes, we deliver to every county in Ireland.

Yes, we deliver internationally. Please contact us for a shipping quote.

Whether or not we can provide a tracking number depends on the order and shipping partner. We'll assist you with tracking your order as best as we can.

• For in-stock items, we aim to dispatch within a week.
• For items not in stock, please allow 2-6 weeks for dispatch. For updates, feel free to contact us.
• For bespoke items, contact us for specific lead times.

You can find our full return policy here: Returns Policy.

If you meet the criteria outlined in our Returns Policy, follow the instructions to initiate a return.

Please contact us directly at info@harteoutdoorlighting.ie to access trade prices.

Discounts are available for registered resellers and specifiers. Contact us for eligibility details.

Trade terms are considered on a case-by-case basis. If you’re a reseller, please get in touch at info@harteoutdoorlighting.ie for more information.